NTA operates to promote the topic of accessibility in order to provide all its customers with equal, respectable, accessible and professional service.
The company operates in accordance with the Equal Rights for Persons with Disabilities Law (5758-1998) and the regulations established pursuant to it, and more, and invests much effort and many resources in making the necessary accessibility adjustments that will result in a person with a disability being able to receive the services provided to all customers, independently and equally.
Structure Accessibility Measures
The following are the accessibility measures at the Company offices on 26 HaRokmim Street, Azrieli, Holon.
- Disabled paid parking in the building parking lot
- Accessible elevator
- Accessible entrance
- Disabled toilets
- Signage and guidance
- PA system
Accessible Customer Service
We have guided and trained our staff in the various aspects of disability with the aim of creating awareness among Company employees to the topic of disability and provide them with practical tools for providing accessible customer service.
Accessible call router – the voice response has been made accessible so that information is recorded in clear language and without background music.
You can contact the call center by calling *4575
Alternate means of contacting NTA:
Email – nta@nta.co.il
Fax – 03-7243055
Contact Us button on the website – contact
Mail – Holon Azrieli Center, Building A, 26 HaRokmim Street.
Website Accessibility
An accessible website is a website that allows people with disabilities and the elderly to browse at the same level of efficiency and enjoyment of all browsers. According to a 2003 study at Microsoft, 20-25% of the population have difficulties using the internet and could benefit from more accessible internet content.
NTA believe in and act to promote equal opportunities online for people with various disabilities and people who use assistive technology when using a computer.
Information about Accessibility on the Website
This website complies with the requirements of the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments), 5773-2013.
Accessibility adjustments have been carried out according to the recommendation of Israeli Standard (IS 5568) for content accessibility on the internet at the AA level and the international document WCAG2.0.
The tests were established for the highest compatibility for the browser Chrome.
The website provides a semantic structure for assistive technologies and support for accepted usage patterns for operating with a keyboard using the arrow keys, Enter and Esc to exit menus and windows.
The website is optimized for display in common browsers and for use on cell phones.
In order to receive an optimal browsing experience when using screen reading software, we recommend using the latest version of NVDA.
Documents or videos uploaded to the website before October 2017 may not be fully accessible. In the event you are trying to access such a document or video, you can contact the Accessibility Coordinator, and we will ensure the information is made accessible to you.
Providing information on an accessible format – the Company provides customers the option to receive information in accessible formats. The provision of information is free of charge and intended for people with disabilities. For applications and information on the topic of accessibility, contact the Company Accessibility Coordinator who details can be found below.
Accessibility tests and consultation were conducted by A2Z Online Accessibility and Marketing.
How to contact us with requests and suggestions regarding accessibility
NTA are constantly working to improve accessibility as part of their commitment to allow the entire population, including people with disabilities, to receive the most accessible service.
In the event you encounter a problem or a fault regarding accessibility, we would appreciate it if you would inform us of this and we will make every effort to find a suitable solution for you and handle the fault in a speedy manner.
Company Accessibility Coordinator
Name: Ms. Mirit Ben Moshe
Telephone: 03-7243009
Email: MiritB@nta.co.il
Statement update date
07/2022
